Training & Events
Policies and Issues
Payments & Technology
Get Daily Updates
Credit Union Magazine
CU Rock Stars
Nominate a CU Rock Star
Photo Submission Guide
2014 CU Rock Stars
2013 CU Rock Stars
» Human Resources
CUNA, Leagues Plan Campaign to Celebrate Milestone
July 3, 2014
Members are encouraged to participate by taking selfies and using the #100MM hashtag.
Manage Member Complaints Efficiently and Professionally
June 11, 2014
How you handle complaints makes all the difference in members' level of satisfaction.
Take a Holistic View of Employee Health
June 7, 2014
Employees who are financially and physically fit experience less stress and better serve members, say innovative leaders at two CUs.
CU Makes Staff’s Financial Wellness ‘A Core Focus’
May 11, 2014
‘Our employees recognize that we are committed to them.’
The Price of Top Talent
May 3, 2014
Provide clear career paths or employees will find them elsewhere.
Give HR a Seat at the Leadership Table
April 21, 2014
‘Many in executive leadership have not given HR leaders the respect they deserve.’
Staff's Great Service Rewarded with Great Service
March 25, 2014
United FCU's concierge service runs errands for employees, free of charge.
Address These Questions in ‘BYOD’ Policies
March 24, 2014
Whether or not it’s against your credit union’s policy, at least some of your employees are using their personal devices at work.
Motivate with More Than Money
January 14, 2014
Nonfinancial motivators often are more effective than cash in building long-term employee engagement.
Keep Key Staff
January 2, 2014
Consider the importance of turnover and staffing trends in your strategic planning process.
Create a Winning Card Program
Hit the guideposts of a successful credit card program.
Loans for All Reasons
Many CUs provide credit to meet members’ lifestyle needs.
CSR: The Power of Social Good
CUs harness corporate social responsibility as a risk-mitigation tool.
MLA guidance welcome, but CUs need more, says CUNA
The Department of Defense guidance on changes to the Military Lending Act, expected to go public Friday, has some key clarifications as requested by CUNA, but does not go as far as it should have.
Compliance: Guarding against disparate treatment in lending
CUNA’s inaugural Fair Lending Workshop took place last week in Denver, leading to valuable discussions on compliance with the Equal Credit Opportunity Act, the Fair Housing Act, the Home Mortgage Disclosure Act and more.
PODCAST: Turning financial services into FUNancial services
The CU startup gameFi wants to boost employee engagement with gaming concepts.
Tweets from @CUmagazine and @newsnowlivewire
your CU offer remote learning opportunities for employees?