Training & Events
Policies and Issues
Payments & Technology
Get Daily Updates
Credit Union Magazine
CU Rock Stars
Nominate a CU Rock Star
Photo Submission Guide
2014 Rock Stars
2013 Rock Stars
» Human Resources
A Career Matchmaker
September 30, 2014
Joe Bertotto has the magic touch when it comes to connecting people with the jobs that best suit them.
Attention CU Bean Counters: Employee Happiness Adds Up
September 18, 2014
Employee engagement levels correlate directly to key outcomes.
Leadership Q&A: Brandon Michaels
September 3, 2014
‘Don’t follow—lead,’ says Mazuma CU CEO.
Guard Against Employment Practices Liability Claims
August 17, 2014
Four steps to protect your CU from litigation.
Harness the Power of 'Intrapreneurship'
July 16, 2014
Innovation provides an opportunity to improve the member experience while energizing staff.
CUNA, Leagues Plan Campaign to Celebrate Milestone
July 3, 2014
Members are encouraged to participate by taking selfies and using the #100MM hashtag.
Manage Member Complaints Efficiently and Professionally
June 11, 2014
How you handle complaints makes all the difference in members' level of satisfaction.
Take a Holistic View of Employee Health
June 7, 2014
Employees who are financially and physically fit experience less stress and better serve members, say innovative leaders at two CUs.
CU Makes Staff’s Financial Wellness ‘A Core Focus’
May 11, 2014
‘Our employees recognize that we are committed to them.’
The Price of Top Talent
May 3, 2014
Provide clear career paths or employees will find them elsewhere.
The High-Touch Contact Center
Technology is transforming CU call centers and increasing member expectations.
The State of Digital Wallets
Despite plenty of progress, a long road lies ahead.
Leverage Fintech Innovation
Many CU leaders are now considering partnerships.
Know the rules on holiday gifts
As the holiday gift-giving season begins, it’s a good time to review your CU’s Bank Bribery Act policy.
Compliance: One year later, TRID challenges continue
CUNA’s compliance team has received a number of questions recently that makes one thing perfectly clear: One year later, TRID continues to present challenges for credit unions.
NCUA’s final FOM rule published, effective Feb. 6
The NCUA’s final field-of-membership rule was published Wednesday, making it effective Feb. 6. The rule, finalized by the NCUA board in October, facilitates consumer access to credit unions and provides credit unions with more flexibility.
Tweets from @CUmagazine and @newsnowlivewire
you have a plan for onboarding new senior leaders?