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» Human Resources
Keep Key Staff
January 2, 2014
Consider the importance of turnover and staffing trends in your strategic planning process.
Developing Tomorrow's CU Leaders
December 26, 2013
Three themes emerge from Bill Vogeney’s career: Service, education, and financial performance.
Make Good Use of Teller Downtime
W. Michael Scott
November 19, 2013
Downtime accounts for up to 30% of scheduled hours at some institutions.
November 2, 2013
'I would encourage CUs to use the full salary range for both high and low performers. It sends a strong message to both groups.'
Salary Freeze Continues to Thaw
October 17, 2013
When we were headed into a deep, dark recession about five years ago, many CUs reacted by freezing salaries.
Prefunded Plans Defray Rising Benefit Costs
September 16, 2013
Since 1999, health-care premiums have nearly tripled, according to the Kaiser/HRET Health Benefits Survey.
Five Ways to Take Advantage of Health-Care Reform
August 26, 2013
Health-care exchanges will allow CUs to maintain quality benefit programs while expanding options for employees.
The Myth of Work-Life Balance
August 18, 2013
‘It’s about picking and choosing, depending on the stage of life you’re in.’
Employees’ Opinions Create Change at Grow Financial FCU
August 5, 2013
To improve internal communications, CEO Bob Fisher hired a PR specialist and created a video studio that produces regular updates.
Creative Fire Can Propel CUs to Greatness
July 17, 2013
Leaders must inspire and acknowledge employees.
A New Day for Reg Reform
Much-needed regulatory reform may be in store for CUs under a Republican Congress and a new administration.
Building Pathways to the Board
Recruit members as associate directors to diversify your board's composition and skills.
Champions for CU Beliefs
Our CU Heroes' passion lies in spreading CU values and improving their communities.
Small CUs: A Member's Lifeline
Regulatory burden is making it difficult for small CUs to do what they do best--serve members.
Interchange wars: Why ‘top of wallet’ is no longer enough
The new Holy Grail is 'top of app,' and it’s an area where the giant issuers have staked an early lead.
Compliance: Floor rates for variable-rate open-end loans
CUNA’s compliance staff went back to basics in a recent CompBlog entry examining floor rates on variable-rate open-end loans. These rates are governed by the Credit Card Accountability and Disclosure (CARD) Act.
PODCAST: Create products that generate emotion
'You're selling [customers] what you're selling them because of their interests, not your best interests,' says former Apple brand evangelist Guy Kawasaki.
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