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Determine Meaningful Metrics to Measure Your CU
October 23, 2014
Performance metrics should support your CU's long-term goals.
Three Components to Meaningful Conversations
October 1, 2014
'There is no such thing as a personality conflict. Behavior causes conflict.'
'Groupie' Gives Members Hope
September 30, 2014
Don't forget why credit unions exist, says Melissa Harper.
A Career Matchmaker
September 30, 2014
Joe Bertotto has the magic touch when it comes to connecting people with the jobs that best suit them.
Attention CU Bean Counters: Employee Happiness Adds Up
September 18, 2014
Employee engagement levels correlate directly to key outcomes.
Leadership Q&A: Brandon Michaels
September 3, 2014
‘Don’t follow—lead,’ says Mazuma CU CEO.
Guard Against Employment Practices Liability Claims
August 17, 2014
Four steps to protect your CU from litigation.
Harness the Power of 'Intrapreneurship'
July 16, 2014
Innovation provides an opportunity to improve the member experience while energizing staff.
CUNA, Leagues Plan Campaign to Celebrate Milestone
July 3, 2014
Members are encouraged to participate by taking selfies and using the #100MM hashtag.
Manage Member Complaints Efficiently and Professionally
June 11, 2014
How you handle complaints makes all the difference in members' level of satisfaction.
Good to Grow
CUs achieve impressive growth by investing in their communities.
Leverage Members’ Voices
Push for regulatory relief using tools like the CUNA Members Activation Program.
Same-day ACH debit payments promises added volume but demands added diligence.
Bitcoin, Ethereum, and the cryptocurrency bubble
Who pays the freight with cryptocurrency, and who’s left holding the bag.
NCUA outlines 2018 distribution as part of TCCUSF closure
The NCUA board Thursday issued a proposed plan to close the stabilization fund this year, which would provide credit unions with a distribution in 2018 likely between $600 million and $800 million.
CUs must continue mortgage lending, CUNA witness to tell SBC
It is critical credit unions are able to continue to meet their members’ mortgage needs, CUNA witness Tim Mislansky will tell the Senate Banking Committee Thursday in a hearing on housing reform.
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your credit union developed a training program for employees that will prepare the credit union to avoid cyberattacks?