Human Resources
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PODCAST: Jason Dorsey on generational differences in the workplace
Regardless of age, people want to feel included at work, says the best-selling author and generational researcher.
Retaining talent for the long haul
Tuition reimbursement programs and mentorships help CUs retain employees of all generations.
Get objective about job performance
'Putting objective measures in place gives you the ability to rationally look at performance at an individual level and make sense of it.'
Get the C-Suite to Listen: Five Strategies
Communicating effectively, especially to executives, can be a challenge.
Why Long-Term Care Insurance Matters to CUs
The cost for long-term care services is outpacing the medical inflation rate.
Management|Human Resources
Millennials Migrate to Small Businesses
Gen Y is an entrepreneurial group—one that prefers freedom and flexibility over big corporate policies.
Poor Economy Affects Staff Benefits
Report reveals that 77% of employers have trimmed employee benefits since 2007 due to the poor economy.
Management|Human Resources
This Recession Is No Picnic
The recession has required all of us—employers and employees alike—to make some sacrifices.
Technology|Human Resources
Spouses More Distracting than Social Media
Only 4% of respondents say personal communications top their list of biggest workplace distractions.
Management|Human Resources
How to Deal With ‘Difficult’ Employees
Author suggests using difficult situations to create an uplifting service culture.
Management|Human Resources
How to Avoid Labor Litigation
Legal actions have exploded in recent years in both private and class-action lawsuits.
Human Resources
New Challenges Require New Leadership
Today’s constantly changing business environment calls for a different type of leadership.
Fraud Fight
Combine best practices and sophisticated tools to fend off cyberattacks.
Your Weakest Link
Cyber thieves target employees through fake profiles, email scams, and malware.
Strive for ‘Top of App’ Status
Drive interchange revenue by providing members with incentives to use your cards.
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What's Trending
CUs see significant reg relief in House-passed approps bill
The House voted Thursday in favor of an appropriations bill that contains several major victories for credit unions. It does not place NCUA under the appropriations process, and makes significant changes to the CFPB.
Compliance: 'Mailbox rule' for TRID timing requirements
CUNA's compliance staff receives a number of questions about TRID rule, leading to publication of a recent CompBlog post addressing means of delivery and timing requirements for the Loan Estimate and Closing Disclosure forms.
Decoding the 'member experience'
The member experience is how your members interact with the credit union, and that includes the people, places, and processes.