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» Human Resources
The Four C’s of Employee Engagement
March 29, 2012
Help human resources staff engage employees in their benefits.
USERRA Honors Servicemembers
March 11, 2012
Do you have employees who must leave work for two or three weeks each year as part of their training as members of the U.S. Army Reserve?
The True Cost of Poor Workforce Utilization
W. Michael Scott
February 10, 2012
Relying too heavily on tellers to perform administrative tasks can reduce their productivity in other important measures.
The Trainer’s Call
February 9, 2012
Motivation, inspiration, and energy are the wellsprings of motivation for the CU training professional.
CUs Boast Low Turnover Rates
January 18, 2012
CUs should monitor staffing to see not only why employees are leaving, but also why they’re staying.
Four Tips for Conflict-Busting Conversations
January 7, 2012
Remember, you’re having a conversation not a trial.
Employees Plagued by Stress
January 1, 2012
Forward-thinking employers try to alleviate employees’ stress and help them refocus with work-life programs.
Staff Hits Wellness Milestone
December 27, 2011
Employees at Security Service Federal Credit Union have lost a ton of weight—literally.
Unhealthy Workers’ Absenteeism Costs $153 Billion
December 21, 2011
The high percentage of staff with poor health is a significant drain on productivity.
Engaged Employees Make the Most of Their Benefit Plans
November 18, 2011
More—and more frequent—communication can improve employees’ engagement in their benefit plans.
Create a Winning Card Program
Hit the guideposts of a successful credit card program.
Loans for All Reasons
Many CUs provide credit to meet members’ lifestyle needs.
CSR: The Power of Social Good
CUs harness corporate social responsibility as a risk-mitigation tool.
MLA guidance welcome, but CUs need more, says CUNA
The Department of Defense guidance on changes to the Military Lending Act, expected to go public Friday, has some key clarifications as requested by CUNA, but does not go as far as it should have.
Bicameral letter addresses CFPB’s arbitration proposal
The chorus of congressional voices calling for credit union regulatory relief grew louder this week with a letter to CFPB regarding the agency’s proposed rule on arbitration.
Credit card rewards: Two key findings
Rewards yield the highest return when cardholders actually redeem them.
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your CU offer remote learning opportunities for employees?