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» Human Resources
Developing Tomorrow's CU Leaders
December 26, 2013
Three themes emerge from Bill Vogeney’s career: Service, education, and financial performance.
Make Good Use of Teller Downtime
W. Michael Scott
November 19, 2013
Downtime accounts for up to 30% of scheduled hours at some institutions.
November 2, 2013
'I would encourage CUs to use the full salary range for both high and low performers. It sends a strong message to both groups.'
Salary Freeze Continues to Thaw
October 17, 2013
When we were headed into a deep, dark recession about five years ago, many CUs reacted by freezing salaries.
Prefunded Plans Help Defray Rising Benefit Costs
September 16, 2013
Since 1999, health-care premiums have nearly tripled, according to the Kaiser/HRET Health Benefits Survey.
Five Ways to Take Advantage of Health-Care Reform
August 26, 2013
Health-care exchanges will allow CUs to maintain quality benefit programs while expanding options for employees.
The Myth of Work-Life Balance
August 18, 2013
‘It’s about picking and choosing, depending on the stage of life you’re in.’
Employees’ Opinions Create Change at Grow Financial FCU
August 5, 2013
To improve internal communications, CEO Bob Fisher hired a PR specialist and created a video studio that produces regular updates.
Creative Fire Can Propel CUs to Greatness
July 17, 2013
Leaders must inspire and acknowledge employees.
Keep Generations X, Y, and Zoomers Happy
July 7, 2013
‘We need to invest in coaching, not judging,’ advises Cheryl Cran.
Create a Winning Card Program
Hit the guideposts of a successful credit card program.
Loans for All Reasons
Many CUs provide credit to meet members’ lifestyle needs.
CSR: The Power of Social Good
CUs harness corporate social responsibility as a risk-mitigation tool.
MLA guidance welcome, but CUs need more, says CUNA
The Department of Defense guidance on changes to the Military Lending Act, expected to go public Friday, has some key clarifications as requested by CUNA, but does not go as far as it should have.
Compliance: Guarding against disparate treatment in lending
CUNA’s inaugural Fair Lending Workshop took place last week in Denver, leading to valuable discussions on compliance with the Equal Credit Opportunity Act, the Fair Housing Act, the Home Mortgage Disclosure Act and more.
PODCAST: Turning financial services into FUNancial services
The CU startup gameFi wants to boost employee engagement with gaming concepts.
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