Statistics show that the composition and timing of SERPs are shifting to provide additional short-term benefits to more levels of executives

Pagni cites benefits such as keeping health care costs affordable for employees, improving productivity, retaining and attracting employees, and boosting morale.

With branches spread far and wide across Alaska, hands-on training often isn't feasible.

As a human resources generalist and marketing assistant, Jennie McPherson does a little bit of everything at Pioneer Valley Federal Credit Union.

Conversations about generational differences can create a stronger workforce, says generational expert Sarah Gibson.

Regardless of age, people want to feel included at work, says the best-selling author and generational researcher.

Tuition reimbursement programs and mentorships help CUs retain employees of all generations.

'Putting objective measures in place gives you the ability to rationally look at performance at an individual level and make sense of it.'

'Goals don’t mean anything without a plan to support them,' says FORUM CU vice president.

An inclusive environment can make your CU more appealing to employees and members.