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» Human Resources
Emphasize Employee Engagement
March 5, 2015
Because of their “people helping people” ideals, CUs typically attract more dedicated employees than other organizations.
Win Employee Love: Four Steps
March 3, 2015
‘We want people who love their jobs and the brand they represent.’
Why Your Team Members Should Moonlight
February 2, 2015
‘You can’t teach phenomenal customer service or desire.’
Simulation Improves Job Screening
February 1, 2015
Program assesses skills such as customer focus, cash handling, following procedures, and sales.
Your Career Depends on Balance
February 1, 2015
The best employees are happy employees.
CUs Struggle with Rising Health-Care Costs
January 20, 2015
Average cost per full-time employee is more than $12,000, CUNA survey reports.
Wellness Programs Are Worthy Investments For CUs
January 8, 2015
These programs require upfront investment to succeed.
The 'Crazy, Fun' CU 'Culture Champion'
December 25, 2014
Singing and dancing. Handing out popcorn. That’s a typical Friday at Royal CU thanks in part to Amy Forcier-Pabst.
Count Your Blessings: Converging Job Happiness with Brain Science
December 16, 2014
Remind employees frequently of your commitment to them.
CU Staff Benefits
December 1, 2014
An infographic based on a data from CUNA's 2014-2015 Staff Benefits Report.
Create a Winning Card Program
Hit the guideposts of a successful credit card program.
Loans for All Reasons
Many CUs provide credit to meet members’ lifestyle needs.
CSR: The Power of Social Good
CUs harness corporate social responsibility as a risk-mitigation tool.
MLA guidance welcome, but CUs need more, says CUNA
The Department of Defense guidance on changes to the Military Lending Act, expected to go public Friday, has some key clarifications as requested by CUNA, but does not go as far as it should have.
PODCAST: Turning financial services into FUNancial services
The CU startup gameFi wants to boost employee engagement with gaming concepts.
Bicameral letter addresses CFPB’s arbitration proposal
The chorus of congressional voices calling for credit union regulatory relief grew louder this week with a letter to CFPB regarding the agency’s proposed rule on arbitration.
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