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August 12, 2013
Rising student loan debt hinders consumers’ ability to take out mortgages.
Focus on Members You Already Have
August 9, 2013
Eighty-five percent of members also have accounts with banks.
CU Member Loyalty Rises at Banks’ Expense
August 2, 2013
Financial crisis triggered many consumers to move their business from banks to CUs.
Cause for a Rebel
July 29, 2013
Sometimes it is appropriate to rebel against tried and true practices.
'Where Did We Park?'
July 22, 2013
Unbridled enthusiasm can preempt us from laying a firm foundation for successful project implementation.
Cut Through the Fog
July 15, 2013
Be a lighthouse to help members navigate to successful financial outcomes.
Dress for Success
July 10, 2013
Be ‘loud and proud’ about the products and services you offer and the image you present.
Find Your Voice
June 24, 2013
Are you singing the right part—or are you a soprano trying to master the bass line?
June 10, 2013
‘Perspective is the most important thing to have in life.’
Report: Older Americans Running Up Credit Card Debt
June 10, 2013
One-fourth of older households have taken on credit card debt to help other family members.
The High-Touch Contact Center
Technology is transforming CU call centers and increasing member expectations.
The State of Digital Wallets
Despite plenty of progress, a long road lies ahead.
Leverage Fintech Innovation
Many CU leaders are now considering partnerships.
Know the rules on holiday gifts
As the holiday gift-giving season begins, it’s a good time to review your CU’s Bank Bribery Act policy.
Compliance: One year later, TRID challenges continue
CUNA’s compliance team has received a number of questions recently that makes one thing perfectly clear: One year later, TRID continues to present challenges for credit unions.
NCUA’s final FOM rule published, effective Feb. 6
The NCUA’s final field-of-membership rule was published Wednesday, making it effective Feb. 6. The rule, finalized by the NCUA board in October, facilitates consumer access to credit unions and provides credit unions with more flexibility.
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