Articles by Steve Rodgers
Marketing
‘It’s Not Me, It’s You’
Ending a relationship can be painful, even if it’s with a bank.
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Technology
Mobile Security Jitters
A growing number of consumers tag smartphones as 'unsafe' or 'very unsafe.'
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Management|Volunteers
Pay Plans Still Sluggish
CUs are exercising post-recession caution with compensation.
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Lending
Intent to Confuse
The typical payday loan borrower is indebted for more than half of the year.
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Operations
Top 10 Planning Topics
Even though a slow recovery is underway, your CU’s strategic planning team will face another challenging year.
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Marketing
Age and Awareness
The disturbing truth: 69% of nonmembers age 18 to 24 know very little about CUs.
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Own the Member Experience
CUs find competitive differentiators beyond products and services
Amplifying the CU Message
CUs create a big impact during election season.
Embrace a Living Wage
Sustainable wages help CUs attract and retain staff.
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CUNA to House subcommittee: Eliminate TCPA overreach
It is imperative that Congress take action to eliminate the negative consequences of last year’s changes to the Telephone Consumer Protection Act, CUNA wrote to a House subcommittee conducting a TCPA hearing Thursday.
CUNA urges court to reject request for Wendy’s suit dismissal
Plaintiffs, including CUNA and certain state credit union leagues and credit unions, urged a Pennsylvania federal judge today to reject Wendy’s Co. request to dismiss a class action lawsuit against the fast-food giant.
Compliance: ‘Back to basics’ with private education loans
While CUNA’s Compliance Community and CompBlog are the credit union community’s premier source for the latest compliance information, CUNA’s compliance staff will also be going “back to basics” on the second and fourth Wednesday of each month.