Researchers at Javelin Strategy & Research were stumped when despite strong annual increases in smartphone adoption, a recent study showed no corresponding increase in consumer adoption of mobile banking.
Our cover story this month explains how used-car lending at credit unions is hot, while new-car lending certainly is not. We also look at some innovative strategies credit unions have come up with to pump up flat auto loan portfolios.
NCUA has released its new call report form and accompanying instructions, which become effective Sept. 30. For credit unions engaged in commercial lending, most notable are the updates reflecting the January 2017 changes to the member business lending rule.