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Home » Authors » Patrick Totty

Articles by Patrick Totty

Compliance

Pace of change challenges compliance

'In the current regulatory environment, one of the biggest challenges credit unions face is, "How do we keep up? How do we stay on top of things?"'
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EMV takes Hold
Technology

EMV takes hold at ATMs

Accepting EMV technology means not having to accept liability for skimming.
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Mobile App Evolution Shows Subtle Side
Technology

Mobile App Evolution Shows Subtle Side

‘Value-added services within apps can maintain member loyalty.’
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Danny Swanson
Marketing|CU Rock Stars 2016

The man with a multimedia plan

One of Danny Swanson's most successful video series features a young man in flannel offering financial pointers.
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Peggy Gray
Volunteers|CU Rock Stars 2016

The name of the branding game

'We knew doing this would make the Ascend brand synonymous with Music City.'
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Samantha Prouty
Operations|CU Rock Stars 2016

Charging through change

'Passion is more important than any bachelor’s degree or years in the banking industry. Sam personifies that.'
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Nelson Medina
Marketing|CU Rock Stars 2016

Creating a cycle of trust

'Word spreads that we can help them open accounts and start them on the path to financial literacy.'
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Lauren Davis
Marketing|CU Rock Stars 2016

An artist's soul, a marketer's instincts

'I draw inspiration from a variety of sources: films, my photography of mainly family shots and weddings, and people I meet.'
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Core conversions revolve around capabilities
Technology

Core conversions revolve around capabilities

CUs that are open to collaboration and have a clear vision of where they want to go tend to experience the most successful core system conversions.
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Simplify the mortgage process
Lending

Simplify the mortgage process

‘CUs can use mortgage servicing as a way to engage with members.’
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This Month Payments: Perils and Promise

Payments: Perils and Promise

The payments arena offers new opportunities to connect with members.
Cards Are (Still) King

Cards Are (Still) King

Credit and debit cards still drive the competitive payments market.
Open Banking on its Way

Open Banking on its Way

Prepare for the impact it will have on member relationships and competitive positioning.
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