Allow Me to Introduce Myself
As the economy improves, more workers are looking for new employment opportunities.
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Articles by Lora Bray
The Perfect Cup of Joe
Leadership lessons from Starbucks provide grounds for member engagement.
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Live and In Concert
How do you hone in on members’ needs and expectations—and get them singing your tune?
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Don’t Get Caught By Surprise
Research shows how to scare off competitors and learn the technological tricks that treat your members.
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Twisted Vines
Look at lifestyle trends of the aging to help members be financially fit for retirement.
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Own the Member Experience
CUs find competitive differentiators beyond products and services
Amplifying the CU Message
CUs create a big impact during election season.
Embrace a Living Wage
Sustainable wages help CUs attract and retain staff.
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CUNA to House subcommittee: Eliminate TCPA overreach
It is imperative that Congress take action to eliminate the negative consequences of last year’s changes to the Telephone Consumer Protection Act, CUNA wrote to a House subcommittee conducting a TCPA hearing Thursday.
TCPA, payday proposal covered in this week’s Advocacy Update
CUNA Chief Advocacy Officer Ryan Donovan discusses this week's congressional activities, as well as advocacy strategies for the CFPB's short-term, small-dollar loan proposal in this week's Advocacy Update video.
CUNA looking for TCPA modernization ‘first step’ at hearing
Thursday’s hearing on the Telephone Consumer Protection Act will be a good first step toward highlighting ways to modernize the act, CUNA believes. CUNA has expressed a number of concerns with a TCPA ruling made in July 2015.