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Articles from our Experts in Operations
Bank Transfer Season Rolls On
April 01, 2012
As large banks announced dramatic fee increases on debit card accounts, a social media-inspired call to consumers to transfer accounts from large banks to CUs drew significant attention.
A Solid Standing With Consumers and Congress
April 01, 2012
With a full quarter of the year under our belts, I’m more convinced than ever: Credit unions are on the rise.
Navigating Dodd-Frank’s Murky Waters
March 22, 2012
Traversing the ever-changing regulatory environment of yesterday seems like child’s play compared with the “new normal” of today.
Try On Your Members’ Shoes
February 01, 2012
To understand another’s feelings, concerns, and needs, you must “walk a mile in their shoes."
The First Hurdle: Learn the Lingo
December 22, 2011
One of the most difficult aspects of the risk management process is learning the lingo.
A Good Way To Save Money
November 01, 2011
When Bank of America announced that it will start imposing a $5 monthly fee for debit card use on a big chunk of its customers, we heard the comments—from consumers, the press, and even the U.S. president.
The Vital Need for Co-ops
October 10, 2011
For CUs and other cooperatives, 'democratic member control' is one of the principles by which they operate.
A Deficiency of Efficiency?
September 12, 2011
Most credit union decision-makers I know are a restless bunch—constantly looking for ways to improve operations and make (and keep) members happy.
CUs Dodge a Cannonball
August 01, 2011
CUs that offer debit card programs dodged a cannonball with the new interchange rule the Federal Reserve adopted June 29.
Excess Liquidity Opportunities and Pitfalls
June 23, 2011
It's easy to get overwhelmed by the time required to choose a quality security. So what can a CU do with excess liquidity?
A Future Forum
Industry leaders offer their take on what the future holds.
Down on Debt
Young adults’ reluctance to borrow might change how you approach lending.
Top Tech To-Do’s
Four projects for your information technology department to tackle this year.
CUNA's free, members-only ADA webinar set for Thursday
Compliance: Q and A’s mortgages, SAR errors and more
CUNA staff outlines ADA threats, strategy during webinar
Tweets from @CUmagazine and @CUNA_News
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