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Beware Zombies, Vampires, and TCPA
Some scary stories are real—and potentially costly.
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Compliance
CFPB Delays Ability-to-Repay Mortgage Rules
The FCC’s do-not-call provisions under the TCPA don’t apply to tax-exempt nonprofit organizations.
Own the Member Experience
CUs find competitive differentiators beyond products and services
Amplifying the CU Message
CUs create a big impact during election season.
Embrace a Living Wage
Sustainable wages help CUs attract and retain staff.
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Compliance: Frequency of early intervention notices
The new mortgage servicing rule from the CFPB clarifies the frequency of required written early intervention notices. A mortgage servicer must provide notice to a delinquent borrower no later than the 45th day of the borrower’s delinquency.
CUNA to House subcommittee: Eliminate TCPA overreach
It is imperative that Congress take action to eliminate the negative consequences of last year’s changes to the Telephone Consumer Protection Act, CUNA wrote to a House subcommittee conducting a TCPA hearing Thursday.
TCPA, payday proposal covered in this week’s Advocacy Update
CUNA Chief Advocacy Officer Ryan Donovan discusses this week's congressional activities, as well as advocacy strategies for the CFPB's short-term, small-dollar loan proposal in this week's Advocacy Update video.