A new Federal Trade Commission report concludes that the system for resolving consumer debt collection disputes is broken,
and recommends significant litigation and arbitration reforms to improve efficiency and fairness to consumers.
It is imperative that Congress take action to eliminate the negative consequences of last year’s changes to the Telephone Consumer Protection Act, CUNA wrote to a House subcommittee conducting a TCPA hearing Thursday.
CUNA Chief Advocacy Officer Ryan Donovan discusses this week's congressional activities, as well as advocacy strategies for the CFPB's short-term, small-dollar loan proposal in this week's Advocacy Update video.
Thursday’s hearing on the Telephone Consumer Protection Act will be a good first step toward highlighting ways to modernize the act, CUNA believes. CUNA has expressed a number of concerns with a TCPA ruling made in July 2015.