Training & Events
Policies and Issues
Payments & Technology
Get Daily Updates
Credit Union Magazine
» Your Say: 'Member' vs. 'Customer'
Vote in our Poll
Say: 'Member' vs. 'Customer'
Should CUs use the term 'member' or 'customer?'
Member—it highlights the CU difference
Customer—the term 'member' confuses people
Good to Grow
CUs achieve impressive growth by investing in their communities.
Leverage Members’ Voices
Push for regulatory relief using tools like the CUNA Members Activation Program.
Same-day ACH debit payments promises added volume but demands added diligence.
Sell your ideas to the CEO: 5 steps
Bringing new initiatives to the CEO requires fresh ideas and an understanding of strategic objectives.
Tell your story; live your mission
No matter where you work there are opportunities to share the CU story.
CUNA-backed resolution repealing arbitration rule passes House
The House passed a CUNA-backed resolution of disapproval Tuesday for the CFPB's arbitration rule. CUNA has a number of concerns with the rule, and sent a letter of support in advance of the House vote.
Tweets from @CUmagazine and @CUNA_News