Eliminating inefficiencies improves employee performance and empowers you to offer more to your members.
With Process Analysis & Optimization (PAO), you’ll streamline your credit union’s operations by identifying and eliminating processes that are extraneous and wasteful.
CUNA teamed up with FI Strategies, LLC, to bring your credit union an interactive experience that combines surveys, testing, and training to make your credit union more efficient.
PAO gives managers a reliable operational framework to resolve inefficiencies on their own. The service changes your entire work culture and gives your staff a new language of “production and efficiency” to better communicate about workflow issues.
PAO’s proven success in every aspect of credit union operations, ranges from loan processing to call center services. No matter where your inefficiencies lie, PAO works to resolve them.
Visit cuna.org/pao to learn more.