BROOKFIELD, Wis. (9/16/15)--Fiserv has completed a pilot of its CardFree Cash product at Jacksonville, Fla.-based VyStar CU. The product offers card-free access to cash at participating ATMs.
If a member’s debit card is lost, stolen, breached, or left at home, the member can still withdraw cash without the card by using a secure access code and personal identification number (PIN) at the ATM.
“Member convenience is a key component of our overall payments strategy,” said Melissa Thomas, vice president, electronic payments and card services at VyStar CU, noting that members can securely access funds immediately regardless of the reason why they don’t have their card with them.
The pilot withdrawals were performed at acquiring partner Payment Alliance International’s participating ATMs and completed via the Accel debit payments network.
“Card replacement can take time, and wire transfers can be expensive,” said Vincent Brennan, president, card services, Fiserv. “Instant access to funds without a card helps financial institutions improve service and security.”
Fiserv is a global provider of financial services technology solutions.