When seeking to inspire staff and build camaraderie, aim for the heart, not the head, former Blue Angels pilot John Foley says.
“More important than the process is the mindset. People often want to know the how. But the ‘why’ is the most important question.”
Although Foley was an elite jet pilot, flying wasn’t his most important job. Instead, “it was to inspire greatness.”
He says leaders should be innovators, and that by being generous and grateful “you’ll see the opportunities out there that no one else sees.”
Building trust among staff also is crucial. “If you increase trust, execution will follow.”