WASHINGTON (10/14/15)--The Federal Trade Commission has teamed up with consumer protection agencies in 33 other countries to unveil an updated consumer protection website.
The countries are members of the International Consumer Protection and Enforcement Network (ICPEN), an international network of consumer protection authorities that aims to protect consumers’ economic interests around the world.
ICPEN’s econsumer.gov is designed to help law enforcement authorities gather and share cross-border consumer complaints that can be used to investigate and take action against international scams. The site was originally launched in 2001.
The new, improved site has been redesigned and optimized to be reader-friendly on computers, tablets and mobile devices.
The website also has an updated, user-friendly complaint form and provides information for consumers on additional steps they can take to resolve their complaints, complaint trend data and consumer news from ICPEN members. The website will eventually feature additional consumer education resources.
It is currently available in English, French, German, Japanese, Korean, Polish, Spanish and Turkish.