ALEXANDRIA, Va. (11/25/15)--Credit unions can learn how to better serve disabled individuals who lack access to financial services during an online chat Dec. 2 with the National Credit Union Administration and the National Disability Institute.
The groups will discuss findings from the institute’s 2015 report titled “Banking Status and Financial Behaviors of Adults with Disabilities.”
According to the NCUA, nearly 20% of households headed by a working-age adult with disabilities lack access to traditional financial services.
NCUA staff, along with experts from the National Disability Group, will participate in the chat and answer questions.
The report, which takes information from the Federal Deposit Insurance Corp.’s national survey of unbanked and underbanked households, showed that services offered by credit unions such as mobile and online banking can help disabled individuals access basic financial services, and described some of the barriers in place.
The chat is scheduled next Wednesday starting at 11 a.m. (ET). Participants can submit questions ahead of time to firstname.lastname@example.org, and tweet using the hashtag #NCUAChat during the event. Moderators will answer questions throughout the chat.