The Federal Communications Commission issues its final rule on the handling of automated federal debt collection calls under the Telephone Consumer Protection Act (TCPA) last week. The rule, which will become effective 60 days after its publication in the Federal Register, implements the Bipartisan Budget Act of 2015.
The act created an exemption from the TCPA prior express consent rules for calls and text messages “made solely to collect a debt owed to or guaranteed by the United States.”
New requirements include:
In addition, federal debt collection calls and texts:
Consumers also have the ability to stop federal debt collection calls at any point, and debtors may make this request to the caller.
CUNA is analyzing the rule further, and will release a final analysis.