CUNA Resources
Exceed member expectations at every level
Gain insights and tools for creating a compelling member experience at your credit union at CUNA Member Experience, Sales & Service School, August 14-16, 2017, in Las Vegas. Attendees of this event discover how to transcend the transactional approach to sales and service and create an environment where members feel welcomed, appreciated and eager to get engaged.
Recertification options available for CCUFCs
Certified Credit Union Financial Counselors (CCUFCs) are required to recertify their designations every three years. If yours is due to expire, take advantage of CUNA’s robust recertification options. Designees can prepare for the recertification exam through:
- Self-study courses (available in print and PDF)
- Recertification Review Session (recorded)
- Update eSchool
- Live option, CCUFC Workshop, September 7-8, 2017, Tempe, AZ
Learn more about CCUFC recertification.
All options review core concepts, introduce new ones and can completed at the student’s own pace.
Summer 2022
Credit Union Magazine’s Spring 2022 edition highlights inclusive lending, succession planning, fair lending and artificial intelligence, and the use of environmental, social, and governance (ESG) as a competitive differentiator.