An injury brought Clark Duncan to the credit union industry. His commitment to service keeps him here.
Duncan’s first career choice was as a physical therapist. But he had to change his plans after he injured his back while hauling wood to build houses during one of his many mission trips to Costa Rica.
During his recovery, Duncan wanted to stay positive and productive, so this son of a credit union examiner took a temporary job at a credit union.
He dedicated himself to his credit union work the way he did with every pursuit, and soon the short-term gig became a calling. “I decided that there are a lot of things I can do, and I’m just going to do those things to the best of my ability and be grateful for what I’ve been given,” he says.
He’s never looked back, and in barely three years he has grown from temp to transformer. If there’s a fast track to success, Duncan is on it.
Duncan, 25, has been a “Crasher” twice at CUNA Councils conferences—Marketing & Business Development and Lending—thanks to the scholarship program designed to bring millennial perspectives to industry events.
Those opportunities came after he reversed five years of negative loan growth in a single year with a new marketing plan and strategy at his first credit union.
Now the training coordinator at $1.4 billion asset Fort Knox Federal Credit Union in Radcliff, Ky., Duncan coaches his credit union colleagues to deepen and broaden their skill sets to better serve members and advance their own careers.
If there’s ever a lull in the day, he plugs into webinars to learn about areas of credit union operations where he lacks experience or exposure.
“I’m an extremely motivated person,” he acknowledges. “I think that attitude helps a lot.”
Duncan conveys that can-do attitude as a mentor, leading weekly activities for a group of roughly 50 high school boys. And, motivated by the impact he can make on members’ lives, on his credit union as a whole, on the community, and in the industry, Duncan sees his work as a daily opportunity to do right by the world.
“Our group here just has a really good fundamental view of that,” he says. “It’s so much bigger than financial needs.”