When you think about the future of credit unions, what do you see? Strategic fintech partnerships? Data-optimized services that anticipate member needs? Virtual reality branches?
When I spoke at CUNA’s Governmental Affairs Conference in February, I pointed out that soon, more people will learn about credit unions from personal virtual assistants like Amazon’s Alexa than from us. Are we ready?
Look folks, no one knows exactly what the future holds. But it doesn’t take a fortune teller to predict that successfully navigating such rapid change will require bold leadership.
How to identify, retain, and develop that talent is a puzzle every credit union is trying to solve. In my opinion, one vital piece is to regularly invest in experiences that fire up you and your most promising staff—experiences that equip you with the tools and excitement to tackle the challenges ahead.
The America’s Credit Union Conference (ACUC), a CUNA signature event, does just that. This year we’re shaking things up with an action-packed and thought-provoking agenda to give leaders the ideas that will ready them for the future.
ACUC has always been about inspiring passion for the vital work of credit unions and empowering its leaders to make change. But this year in Boston we want to unpack the core ideas that move our industry forward so you can return to your credit union with actionable knowledge and tips that will mark you as a future-focused leader.
To that end, we’ve gathered experts from within and outside our industry to tackle some of the biggest issues credit unions face today.
You’ll have the opportunity to participate in diverse discussions that include the future of auto lending, consumer insights, cybersecurity, analytics, knowledge sharing, and data mining to grow digital loans.
We’ve also added a special three-part series for credit union leadership, and our unmatched exhibit hall and key business partners will keep you abreast of the latest solutions to move your credit union forward.
Because leading your credit union, and the credit union movement, into the future is something we’re all trying to figure out, my thought is, let’s do it together.
By bringing together credit union leaders from all over the country and putting them in the same rooms with cutting-edge experts, I have no doubt we’ll cultivate ideas that will position credit unions as the best choice for consumers now and in the future.
We may not know exactly what tomorrow holds, but we can be certain our core commitment to serving our members will never change, and that when we work together, we can accomplish anything.
JIM NUSSLE is president/CEO of CUNA.