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Disaster Lessons Learned
If you wanted a learning lab for credit union disaster recovery, 2017 and early 2018 provided the “perfect storm” of devastating events. Hurricanes, floods, and wildfires provided vital lessons about what works—and what matters—when credit unions come to the aid of their staff, members, and communities.

Build a Better Team
Employees committed to working together are a critical component of a thriving credit union. The first step in team-building is to define the credit union’s strategy. Only when you have determined what you want to accomplish can you translate that to job functions.

Road Rules for Directors
As financial institution governance becomes more complex, the rules of the road become more detailed, strategically demanding, and uncertain. Seven rules can put boards on the road to success.

LEADING EDGE
Want to make some changes? Try “tinkering.”

PRESIDENT’S PERSPECTIVE
CUNA’s new headquarters promotes our values—and results in substantial cost savings.

TRENDLINES
Strong employment bodes well for loan growth.

SPOTLIGHT
Meet marketing’s “Rising Star,” Chelsea Oliver.

ADVANCING THE VISION
What’s new with the America’s Credit Union Museum?

COMPLIANCE MATTERS
CFPB fnalizes amendments to fIx the TRID “black hole.”

CAN YOU SPOT DISASTER-RELATED FRAUD?
Agencies offer guidance to identify common fraud schemes.

LENDING COMPLIANCE
Preferential loan rates for employees.

TWENTYFOUR/SEVEN
Know the implications of serving—or not serving—marijuana-related businesses.

TOOLS OF THE TRADE
Professional development for new leaders.

WORLDWIDE
World Council visit to Kenya showcases credit unions’ impact.

BRANCHING OUT
Credit unions A to Z.

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