After a 2018 sellout crowd, CUNA has announced the dates for the 2019 CUNA World-Class Service Leadership School. From May 14-16, at The Ritz-Carlton, Denver, attendees will learn from some of the top minds in service and company culture, and discover ways to apply those lessons at their credit union.
“This school is a unique experience from beginning to end,” said Amanda Schumacher, CUNA instructional design manager. “By hearing from The Ritz-Carlton and other providers of exemplary service, attendees can discover innovative and exciting ways to create great experiences for their members.”
The school will feature sessions led by Rick Olson, credit union speaker and author of “Unleash Your Greatness.” From simple solutions to complex issues, this conference incorporates diverse learning opportunities and audience participation to help credit union professionals discover ways to improve their service strategy.