The Small Business Administration’s (SBA) Office of Advocacy wrote to the Federal Communications Commission (FCC) sharing credit union concerns with the Telephone Consumer Protection Act (TCPA). Members of CUNA’s Small Credit Union Committee asked the SBA to contact the FCC, and credit unions were cited in the letter.
CUNA has expressed numerous concerns, most recently to Congress, about how 2015 changes to the TCPA are having a chilling effect on credit union-member communication, due to fear of liability. CUNA's efforts with the SBA were done in conjunction with ACA International and other business and financial services organizations.
“Small businesses have asked [SBA’s Office of] Advocacy to urge the FCC to issue an interpretation of the term ‘autodialer’ in light of the recent D.C. Circuit case striking the FCC’s 2015 interpretation, adopt safe harbors for businesses that utilize a reassigned number database and interpret the term ‘called party’ as the intended or expected recipient of a call,” the letter reads, noting that current uncertainty has left businesses uncertain about contacting consumers without fear of unscrupulous litigation.
“It is important that the FCC move quickly to establish clear guidance to aid small business compliance without depriving customers of required or desired communications,” the SBA’s letter adds.
CUNA recently requested the FCC consider, in response to a recent request for information: