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Get Smart
Artificial intelligence (AI) is fast becoming a day-to-day part of the consumer experience. Credit unions are using AI to improve the member experience and boost security.

Lending Roadmap
Expect solid loan growth to continue next year due to a strong economy and “supremely confident” consumers.

Bright Ideas
Small credit unions take creative measures to serve members outside the financial mainstream.

LEADING EDGE
Faster isn’t always better when it comes to strategic thinking.

CHAIRMAN’S CORNER
Cooperation is a shrewd business strategy.

PRESIDENT’S PERSPECTIVE
Who’s No. 1 in financial services advocacy? The CUNA/league system.

SPOTLIGHT
Royal CU’s Pete Nohelty promotes digital trust.

COMPLIANCE MATTERS
NCUA issues FAQ on S. 2155.

LENDING COMPLIANCE
Has your credit union advertised rates on openend loans as “fixed” without specifying a time period that the rate will be fixed?

IRS RESTORES 2018 HSA CONTRIBUTION LIMIT
Five ways to assist members with health savings accounts.

TWENTYFOUR/SEVEN
The internet of things poses big risks.

TOOLS OF THE TRADE
Member service is an important part of the loan application process.

BRANCHING OUT
Rising rates will give you something to talk about during ALM committee meetings.

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