The Federal Communications Commission (FCC) approved a Report and Order Wednesday to create a reassigned numbers database to combat unwanted robocalls. CUNA has strongly pushed for such a database as part of its ongoing advocacy to resolve issues related to the Telephone Consumer Protection Act (TCPA).
Credit unions have faced questions about liability when contacting members with account information under the TCPA, and CUNA has pushed the FCC to take several steps to remedy this issue. One solution, most recently noted by CUNA in August, is for the FCC to create a single, comprehensive database of reassigned numbers.
“We thank the FCC for taking this step toward TCPA relief today, and hope the commission will continue to look at the concerns CUNA has raised impacting credit unions trying to reach their members with vital account information,” said CUNA President/CEO Jim Nussle. “This database, as long as it remains affordable, easy-to-use, and includes a safe harbor, would limit TCPA liability.”
Specifically, the FCC’s Report and Order: