The Consumer Financial Protection Bureau (CFPB) announced it will continue the publication of consumer complaints, data fields and narrative descriptions through its Consumer Complaint Database but will make several enhancements to the information available.
The CFPB also said it will work to provide enhanced features for the database that include dynamic visualization tools on recent complaint data.
The enhancements include:
The CFPB s making changes to its website to provide disclosures on the nature of complaints as well as resources to consumers, including:
According to the CFPB, it will continue to publish all previously disclosed fields, including consumers’ narrative descriptions of their complaints.
To further enhance the database in the coming months, the CFPB will: