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Home » PODCAST: The changing payments landscape
Leadership Podcast
Sponsored Podcast

PODCAST: The changing payments landscape

LSC provides guidance on becoming 'top of wallet' among members.

October 31, 2019
Jennifer Plager
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Tom Kane & Libby Calderone

The payments landscape is constantly changing and credit unions must adapt with new technology so they can continue meeting members’ needs and expectations.

“Credit unions need their payments products to be top of wallet and everybody wants to have  a great user experience for members,” Libby Calderone, president/COO of LSC, says in this episode of the CUNA News Podcast. “Our challenge is to work with our clients to make sure their products are what their members deserve.”

In this episode of the CUNA News Podcast, sponsored by LSC, Calderone and Tom Kane, president/CEO of the Illinois Credit Union League, talk about bank attacks, the changing payments environment, credit union awareness, and more.

You can listen and subscribe to the CUNA News Podcast in Apple’s iTunes Store, Spotify, Google Play, and Stitcher Radio.

In this episode:

2:06: Bank attacks in Illinois

9:52: Future strategy for bank attacks in Illinois

11:16: The impact of fewer processors

16:56: Illinois gets involved with the Open Your Eyes campaign

18:21: LSC pitches in with Open Your Eyes

22:29: Diversity, equity, and inclusion as “good business”

24:59: CU Kind Day

KEYWORDS advocacy awareness payments

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Credit Union Magazine - Winter 2019

Winter 2019

Alternative lending, compliance management systems, and ideas for boosting credit card portfolios are among the topics of Credit Union Magazine’s Winter 2019 edition.
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