The payments landscape is constantly changing and credit unions must adapt with new technology so they can continue meeting members’ needs and expectations.
“Credit unions need their payments products to be top of wallet and everybody wants to have a great user experience for members,” Libby Calderone, president/COO of LSC, says in this episode of the CUNA News Podcast. “Our challenge is to work with our clients to make sure their products are what their members deserve.”
In this episode of the CUNA News Podcast, sponsored by LSC, Calderone and Tom Kane, president/CEO of the Illinois Credit Union League, talk about bank attacks, the changing payments environment, credit union awareness, and more.
In this episode:
2:06: Bank attacks in Illinois
9:52: Future strategy for bank attacks in Illinois
11:16: The impact of fewer processors
16:56: Illinois gets involved with the Open Your Eyes campaign
18:21: LSC pitches in with Open Your Eyes
22:29: Diversity, equity, and inclusion as “good business”
24:59: CU Kind Day