“Crucibles of Leadership by Robert Thomas.

“This isn't a new book by any means. I skimmed it a few years ago and then went back and read it more deeply. It's not a light book, but I’m using it in my mentoring of people in the organization.”

JAN JOHNSON, executive vice president, organizational agility, Royal Credit Union, Eau Claire, Wis., and a member of the CUNA HR & Organizational Development Council Executive Committee.