The driving force behind Margaret Delmonico’s credit union career is empowering others to become the best version of themselves.
“I’m blessed to be where I am and to have done what I’ve done,” she says. “I was put here for a purpose and I try to leave something better than when I found it.”
Delmonico joined PSECU in 1978 as a member service representative and took on various roles throughout her career, including marketing, lending, and public relations. She retired as director of public relations for the $5.6 billion asset credit union in Harrisburg, Pa., Dec. 31, 2019.
Delmonico’s career progression made her appreciate different aspects of the credit union.
“It helped me understand that big picture of how we all have a very important role,” she says.
During her career, Delmonico researched PSECU’s field of membership, leading to new opportunities for school districts, municipalities, and the higher education community to join the credit union.
She launched a speakers bureau, which performed outreach in the community and “showed people the faces behind the phone voice” at PSECU.
Delmonico started WalletWorks, which has provided financial education for more than 50,000 people. And the scholarship program she developed has awarded more than $500,000 to 135 students.
Delmonico also created a corporate social responsibility platform that emphasizes contributing to the greater good of the community.
The cooperative principle that resonates most with Delmonico is concern for the community. She sees that play out in the credit union’s day-to-day operations, its financial education program, and its outreach.
“Sometimes we are so much in the day-to-day of what we do that we don’t understand it’s not about the money itself, but what that money allows us to accomplish in life,” Delmonico says.