Credit unions are there for members in good times and bad, and a pair of video recently released by Houston Texas Fire Fighters FCU give two examples of how longtime members were helped in their time of need.
One video tells the story of Barry and Yolanda Lewis. Barry is a firefighter, paramedic and minister, and as a single-income household, several loans they had out began to “weigh heavy on us,” Barry said.
Fellow firefighters said they always got good advice at the credit union, so Barry and Yolanda contacted the credit union and ended up consolidating their loans, cutting their monthly payment in half.
“As a firefighter, having team you know will have your back and support you, that means everything,” Barry said. “Just as it does at the fire station, having an financial institution such as credit union to serve you in so many capacities with so many tools and options means a great deal to us.”
Francisco and Cynthia Nieto got married after he got out of the U.S. Air Force, and joined Houston Texas Fire Fighters FCU through Cynthia’s uncle, a chief fire inspector.
Cynthia became sick starting in 2012, and progressively grew worse over the following years until she was diagnosed with kidney disease and suffered a stroke while undergoing treatment.
They went to their credit union and told their story and were able to put off several bill payments. Cynthia has since recovered and is re-learning to walk.
“When I had my stroke, the credit union omitted the car note for two months to give us a chance to get caught up,” Cynthia said. “I wouldn’t have gotten that at a bank, they would have put high interest on [a loan] or some way I would have ended up paying double back.”
Francisco said the credit union is “unlike any other financial institution around” and he feels they exist to help their members and community.