When developing a disaster preparedness and response plan, focus on protecting people first and then on safeguarding business operations, says Jon Bahl, CEO of Agility.
“This means businesses need to be particularly mindful of checking on employees’ health and safety, then focusing on their business and their partners,” he says.
Business interruptions come in all shapes and sizes, often with little warning. The COVID-19 pandemic caught many organizations off guard.
Agility recommends these best practices when developing a pandemic preparedness plan:
Mobile locations allow credit unions who’ve closed their lobbies to continue serving members. Some are using mass notification systems to communicate with employees when they’re away from work.
Agility, a CUNA Strategic Services alliance provider, is sharing free resources including checklists, webinars, and tabletop exercises to help credit unions and other businesses navigate the pandemic and other business interruptions.