CUNA News
  • LOG IN
  • Create Account
  • Sign Out
  • My Account
  • LOG IN
  • Create Account
  • Sign Out
  • My Account
  • Credit Union Magazine
    • Buyers' Guide
    • COVID-19
    • Digital Edition
    • Credit Union Hero
    • Credit Union Rock Star
    • Subscribe
    • Advertise
    • Contact
  • Advertise
  • Topics
    • Community Service
    • Compliance
    • Credit Union Hero
    • Credit Union Rock Star
    • Credit Union System
    • Directors
    • Human Resources
    • Leadership
    • Lending
    • Marketing
    • Operations
    • Policy & Issues
    • Sales & Service
    • Technology
  • Awards
    • Nominate Credit Union Hero
    • Nominate Credit Union Rock Star
  • Podcasts
  • Videos
  • Contact

News

Home » SPONSORED BY CULedger
Podcast Sponsored Content
Sponsored Content
Description+goes+here

PODCAST: Building digital trust

Privacy-enhancing technology leads to more secure member service.

April 15, 2020
Casey Mysliwy
No Comments
Greg Glawson

As technology advances and data becomes increasingly important, protecting member and data privacy is vital. Data breaches occur every day, and consumers are more aware of privacy issues than ever before. But with the right privacy-enhancing technology, credit unions can balance consumer trust and the need to leverage data for better service.

Greg Glawson, chief information officer at UNIFY Financial Credit Union in Torrance, California, discusses the privacy landscape and how his credit union uses solutions like MemberPass, which leverages privacy-enhancing technology, to build digital trust with members. Glawson leads UNIFY Financial’s technology and information security operations, establishing a secure environment that will sustain the credit union for the future of consumer banking.

 

 

You can listen and subscribe to the CUNA News Podcast in Apple’s iTunes Store, Spotify, Google Play, and Stitcher Radio.

This podcast is sponsored by CULedger. CULedger is a CUNA Associate Business Member at the premier level.

In this episode:

1:37: Recent changes in the privacy landscape

3:18: A holistic approach to privacy

4:18: Current data security concerns

5:39: Member trust and protection

6:46: How data translates to member solutions

7:53: Balancing privacy and friction-free service

11:59: A more efficient customer response team

13:33: Privacy during the coronavirus pandemic

14:16: Conversations at the national level

16:09: Educating consumers about privacy

17:57: Best practices to implement

21:27: How to keep up with changing technology

KEYWORDS data privacy

Post a comment to this article

Report Abusive Comment

Credit Union Magazine: Spring 2023

Spring 2023

Credit Union Magazine’s Spring 2023 issue features the 2023 Credit Union Heroes and examines CUNA-League advocacy priorities, board leadership, the impact of financial well-being efforts, fee-related compliance issues, predictions for the year ahead, and more.
Digital Edition •  Subscribe

Trending

  • Compliance: FinCEN issues issue BOI reporting guidance

  • Bill would establish ‘appropriate compliance timeline’ for section 1071

  • CUNA Mascot Madness: One semifinal set; Vote for the best in the West

Tweets by CUNA_News

Polls

CUNA Mascot Madness: Which South Region mascot is your favorite?

View Results
More

Champion for the Credit Union Movement

Credit Union National Association is the most influential financial services trade association and the only national association that advocates on behalf of all of America's credit unions. We work tirelessly to protect your best interests in Washington and all 50 states. We fuel your professional growth at every level and champion the credit union story at every turn.

More CUNA

  • Membership
  • Contact Us
  • Careers

Resources for

  • Credit Union Advocates
  • Leagues
  • Press
  • Providers

Our Affiliates

  • American Association of Credit Union Leagues (AACUL)
  • Credit Union Awareness
  • Credit Union House
  • CUNA Strategic Services
  • National Credit Union Foundation
GET CUNA UPDATES
© 2023 Credit Union National Association | ADA Compliance Notice & Legal
Email Us