CUNA News
  • LOG IN
  • Create Account
  • Sign Out
  • My Account
  • LOG IN
  • Create Account
  • Sign Out
  • My Account
  • Credit Union Magazine
    • Buyers' Guide
    • COVID-19
    • Digital Edition
    • Credit Union Hero
    • Credit Union Rock Star
    • Subscribe
    • Advertise
    • Contact
  • Advertise
  • Topics
    • Community Service
    • Compliance
    • Credit Union Hero
    • Credit Union Rock Star
    • Credit Union System
    • Directors
    • Human Resources
    • Leadership
    • Lending
    • Marketing
    • Operations
    • Policy & Issues
    • Sales & Service
    • Technology
  • Awards
    • Nominate Credit Union Hero
    • Nominate Credit Union Rock Star
  • Podcasts
  • Videos
  • Contact

News

Home » PODCAST: DEI an ‘ongoing journey’
Leadership Podcast

PODCAST: DEI an ‘ongoing journey’

Consider diversity, equity, and inclusion when forming business plans.

May 21, 2020
No Comments
Sheila Milton

Diversity, equity, and inclusion (DEI) has become a mindset credit union leaders consider when forming their business plans.

They address DEI when attracting, recruiting, and retaining employees, and also when listening to community members and determining how to adapt products and services to meet members’ financial needs.

As organizations advance their DEI efforts, new challenges arise.

“It’s an ongoing journey,” says Sheila Milton, director of cultural competency and inclusion at $3.3 billion asset UW Credit Union in Madison, Wis. “We’ve done a lot to set ourselves up for the future, but as you go from year to year, it becomes even more challenging. DEI never ends.”

Lending and collections resources

CUNA Diversity, Equity, and Inclusion E-School

In this episode of the CUNA News Podcast, Milton explains the steps UW Credit Union is taking to address DEI, why credit unions need to engage in DEI efforts, why it’s important to involve all employees in DEI efforts, and more.

For more information:

  • DEI is central to COVID-19 response
  • A fresh perspective for onboarding
  • Everyone benefits from an inclusive work culture
  • MDIs and financial inclusion

You can listen and subscribe to the CUNA News Podcast in Apple’s iTunes Store, Spotify, Google Play, and Stitcher Radio.

In this episode:

2:50: Why UW Credit Union created a position focused on DEI

4:50: UW Credit Union’s DEI efforts

6:30: Impact on staff

7:13: Why DEI is important

8:38: The role of employee resource groups

11:30: Involving the board

13:00: Getting started

15:39: Avoid these mistakes

KEYWORDS culture DEI

Post a comment to this article

Report Abusive Comment

Credit Union Magazine: Spring 2023

Spring 2023

Credit Union Magazine’s Spring 2023 issue features the 2023 Credit Union Heroes and examines CUNA-League advocacy priorities, board leadership, the impact of financial well-being efforts, fee-related compliance issues, predictions for the year ahead, and more.
Digital Edition •  Subscribe

Trending

  • Compliance: FinCEN issues issue BOI reporting guidance

  • Bill would establish ‘appropriate compliance timeline’ for section 1071

  • CUNA Mascot Madness: See the West winner and vote for the South champ

Tweets by CUNA_News

Polls

CUNA Mascot Madness: Which South Region mascot is your favorite?

View Results
More

Champion for the Credit Union Movement

Credit Union National Association is the most influential financial services trade association and the only national association that advocates on behalf of all of America's credit unions. We work tirelessly to protect your best interests in Washington and all 50 states. We fuel your professional growth at every level and champion the credit union story at every turn.

More CUNA

  • Membership
  • Contact Us
  • Careers

Resources for

  • Credit Union Advocates
  • Leagues
  • Press
  • Providers

Our Affiliates

  • American Association of Credit Union Leagues (AACUL)
  • Credit Union Awareness
  • Credit Union House
  • CUNA Strategic Services
  • National Credit Union Foundation
GET CUNA UPDATES
© 2023 Credit Union National Association | ADA Compliance Notice & Legal
Email Us