Clockwise from top left: Joey Rudisill, Carey Price, Mike Atkins, and Illuma Labs’ Milind Borkar.
Voice authentication and fraud prevention can help eliminate friction, improve efficiency, and enhance security in the call center, says Milind Borkar, founder/CEO of Illuma Labs.
Erin Wilson, Zipwhip.
Business-to-business texting enables credit unions to communicate important COVID-related information, speed the loan process, fund more loans, and improve asset quality, says Erin Wilson, senior account executive for Zipwhip.