CUNA News
  • LOG IN
  • Create Account
  • Sign Out
  • My Account
  • LOG IN
  • Create Account
  • Sign Out
  • My Account
  • Credit Union Magazine
    • Buyers' Guide
    • COVID-19
    • Digital Edition
    • Credit Union Hero
    • Credit Union Rock Star
    • Subscribe
    • Advertise
    • Contact
  • Advertise
  • Topics
    • Community Service
    • Compliance
    • Credit Union Hero
    • Credit Union Rock Star
    • Credit Union System
    • Directors
    • Human Resources
    • Leadership
    • Lending
    • Marketing
    • Operations
    • Policy & Issues
    • Sales & Service
    • Technology
  • Awards
    • Nominate Credit Union Hero
    • Nominate Credit Union Rock Star
  • Podcasts
  • Videos
  • Contact

News

Home » PODCAST: Your best investment
Leadership Podcast

PODCAST: Your best investment

Employee development is a stake in your organization’s future.

December 3, 2020
Ron Jooss
No Comments
Jayne Hitman and Paul Robert

Challenged by a national health crisis and its economic impact, credit unions are faced with protecting employees, safeguarding financial stability, and serving members within a new normal fraught with uncertainty. Investing in employee development not only meets these needs but also helps prepare organizations for a future that has yet to be defined.

In this podcast, our latest in a series on service culture, we explore how investing in your employees’ development can benefit the long-term future of your organization.

Investing in employees shows that you see them in your future, and that’s a motivator for today’s worker, says Jayne Hitman, national program manager for Creating Member Loyalty (CML), a development strategy program from CUNA focused on increasing employee engagement and the member experience.

 

“Once we can help people see themselves in our future, they can start seeing us in their future as well,” Hitman says.

And that makes all the difference in your culture, says Paul Robert, CEO of FI Strategies, a strategic partner of CML.

Roberts adds that investing in employee development plays a critical role in identifying emerging leaders within an organization.

In this interview, Hitman and Robert break down all the ways employee development returns value to an organization and engages employees to serve members more meaningfully.

You can listen to the CUNA News Podcast in Apple’s iTunes Store, Google Podcasts, Spotify, and Stitcher Radio.

In this episode:

2:03: What employee development is

3:40: Why employee development is important

7:20:  Elements of employee development 

10:48: What top talent is looking for in a job

15:28: What employee development looks like organizationally

18:46: Other considerations

 

 

KEYWORDS development podcast training

Post a comment to this article

Report Abusive Comment

Credit Union Magazine: Spring 2023

Spring 2023

Credit Union Magazine’s Spring 2023 issue features the 2023 Credit Union Heroes and examines CUNA-League advocacy priorities, board leadership, the impact of financial well-being efforts, fee-related compliance issues, predictions for the year ahead, and more.
Digital Edition •  Subscribe

Trending

  • Mascot Madness: East winner crowned; Midwest voting opens

  • Bill would establish ‘appropriate compliance timeline’ for section 1071

  • CUNA Mascot Madness: One semifinal set; Vote for the best in the West

Tweets by CUNA_News

Polls

CUNA Mascot Madness: Which West Region mascot is your favorite?

View Results
More

Champion for the Credit Union Movement

Credit Union National Association is the most influential financial services trade association and the only national association that advocates on behalf of all of America's credit unions. We work tirelessly to protect your best interests in Washington and all 50 states. We fuel your professional growth at every level and champion the credit union story at every turn.

More CUNA

  • Membership
  • Contact Us
  • Careers

Resources for

  • Credit Union Advocates
  • Leagues
  • Press
  • Providers

Our Affiliates

  • American Association of Credit Union Leagues (AACUL)
  • Credit Union Awareness
  • Credit Union House
  • CUNA Strategic Services
  • National Credit Union Foundation
GET CUNA UPDATES
© 2023 Credit Union National Association | ADA Compliance Notice & Legal
Email Us