Sticking to the fundamentals and building relationships with members are key components of lending, say two award-winning lenders.
Lloyd Gill, retired CEO at $565 million asset We Florida Financial in Margate, Fla., and Tim Dunham, vice president of consumer lending at $1.1 billion asset Credit Union of America in Wichita, Kan., joined the CUNA News Podcast to talk about lending during the coronavirus (COVID-19) pandemic, what lending will look like in the future, the importance of relationship building, and more.
In this episode:
1:21: Gill on the Phil Greer Lifetime Achievement Award
2:15: Changes in lending throughout the years
8:15: Innovation to assist members
10:30: Importance of sticking to lending fundamentals
13:03: Dunham on the Rising Star Award
16:07: Use data, but know your members
18:52: Applying a childhood wrestling motto to lending
21:02: Understand the big picture