As members’ interactions with their credit unions become more digital, their engagement creates a legacy of data that can be collected and analyzed to improve business performance.
In this podcast, sponsored by Trellance, Kaushal Pandya, senior vice president of data management and chief data officer at Trellance, explains how credit unions can develop the tools to catalog and maintain their own data management programs.
As Pandya says in this interview, data management competency is a blend of people, technology, and process. Trellance works with credit unions to ensure each of those elements is integrated smoothly into an organization’s data management system.
With the right practices and principles, virtually every credit union can maintain a quality data management platform, paving the way for better member engagement and product and service growth.
Credit Union Magazine’s Summer 2023 issue highlights the lending outlook for the rest of the year, how credit unions leverage fintech companies to boost digital lending, the power of lending partnerships, common Bank Secrecy Act violations, and the shift board members must make when becoming chair.
