The CUNA Credit Union System COVID-19 Restart and Recovery Task Force released its second industry outlook that provides guidance and strategies for credit unions recovering from the impact of the pandemic. Advancing financial well-being for all and shifting employee-employer relationships are two primary considerations for the current credit union operating environment.
“Credit unions are regaining a sense of normalcy as our country looks to restore health, economies and societies,” said CUNA Chief Engagement Officer Greg Michlig. “We are looking ahead to create a more sustainable response to the pandemic and to serve our members in new and innovative ways.”
The January 2021 Industry Outlook provides business continuity tips and details on how credit unions can recommit to their foundational mission amid the pandemic. Topics include:
The Credit Union Restart and Recovery Task Force officially disbanded on January 28, 2021. CUNA, League partners and member credit unions will shift to focus on digitization in the age of the pandemic. This new working group will leverage industry voices to help credit unions execute on digital transformation.
“Our task force discussions allowed us to further the credit union system work on financial well-being and to collaborate on efforts around technology,” Michlig added.
“We plan to build upon these efforts going forward, but also want to acknowledge that the urgency related to the rapidly changing environment early in the COVID-19 pandemic has subsided and taken new form,” Michlig added.
Read the full January Industry Outlook here.