CUNA
  • Advocacy
    • Priorities we’re fighting for
    • Actions you can take
  • News
  • Learn
  • Compliance
  • Shop
  • Topics
    • Community Service
    • Compliance
    • Credit Union Hero
    • Credit Union Rock Star
    • Credit Union System
    • Directors
    • Human Resources
    • Leadership
    • Lending
    • Marketing
    • Operations
    • Policy & Issues
    • Sales & Service
    • Technology
  • Credit Union Magazine
    • Buyers' Guide
    • COVID-19
    • Digital Edition
    • Credit Union Hero
    • Credit Union Rock Star
    • Subscribe
    • Advertise
    • Contact
  • COVID-19
  • Advertise
  • Awards
    • Nominate Credit Union Hero
    • Nominate Credit Union Rock Star
  • Podcasts
  • Videos
  • Contact
Learn More about Member Value

News

Member Benefits
Learn more
Learn more about the benefits of membership.
Home » Synergent, Irish League collaborate on technology strategy
CU System

Synergent, Irish League collaborate on technology strategy

March 25, 2021
Compliance meets technology

Synergent and the Irish League of Credit Unions (Irish League) recently met to discuss how the credit union movement can work together to achieve better outcomes for members through technology.

The virtual meeting, coordinated by the World Council of Credit Unions, included teams from the Irish League and Synergent. The Irish League, a World Council direct member organization representing 326 credit unions in both Northern Ireland and the Republic of Ireland, is working to develop a digital transformation plan to help their credit unions grow and meet evolving member needs. 

Because Synergent is a leading, credit union-owned managed services provider that offers technology, payments, and marketing services, WOCCU asked Synergent to provide their Irish colleagues their insight. Synergent has engaged in similar roundtable discussions with WOCCU and credit union professionals from Barbados, Rwanda, Kenya, the United Kingdom, and Australia.

 “We were thrilled when World Council of Credit Unions asked us if we would collaborate with our peers in Ireland about efficiencies and best practices,” said Todd Mason, president/CEO of Synergent. “By sharing best practices, we all become better positioned to drive growth in our movement and expand the products and services we provide to our members. We want credit unions to succeed here at home, but also globally. The more people that can experience the credit union difference, the better!” 

During their dialogue, Synergent and the Irish League discussed how each of their credit union systems keep pace with changing technological demands. Synergent also provided a brief overview of its state-of-the-art core processing solutions, customized programming, automation processes, and customer service.

“Like Synergent, the Irish League works with credit unions of all sizes and with varying needs,” said Ben Jordan, senior vice president of information technology at Synergent. “We offered insight into our own approach and how we work with credit unions and our vendor partners to provide products and services that lead to exceptional member experiences. At the end of the day, everything we do is member-driven—a sentiment that our colleagues in Ireland not only appreciated, but shared. We have many commonalities.” 

“The digital transformation of the global credit union system championed through our Challenge 2025 initiative took on a new urgency due to COVID-19,” said Brian Branch, World Council president/CEO. “Members have come to consider digital financial services to be a necessity, rather than a convenience. Synergent has long been a model which we have shared with our international colleagues. Cooperation and sharing between organizations like Synergent and the Irish League are critical to achieving what is today an urgent digital transformation of credit unions worldwide.”

Credit Union Magazine - Spring 2021

Spring 2021

Credit Union Magazine’s Spring 2021 edition features CUNA's 2021 advocacy agenda, strategic planning guidance, and labor market insights.
Digital Edition •  Subscribe

Trending

  • 4 tips for #CURockStars nominations

  • House passes CUNA-backed SAFE Banking Act in bipartisan vote

  • 48 credit union leaders graduate from Foundation’s virtual DE Program

Tweets by CUNA_News

Polls

How have vaccination efforts affected your remote work policy?

View Results
More

Champion of America’s Credit Unions

Credit Union National Association is the only national association that advocates on behalf of all of America’s credit unions. We work tirelessly to protect your best interests in Washington and all 50 states. We fuel your professional growth at every level and champion the credit union story at every turn.

More CUNA

  • About
  • Careers
  • Contact Us
  • Recommended Websites
  • Privacy Policy

Resources for

  • CUNA Board Members
  • Credit Union Advocates
  • Leagues
  • Press
  • Vendors