Successful organizational change requires more than benchmarks and guidelines. Without the proper mindset and people skills, the best-intentioned plans risk long-term failure.
Consultant Beth Wilkins provided attendees of the 2021 CUNA HR & Organizational Development Council Virtual Conference with insights for becoming change agents within their organizations.
Leading change doesn’t require authority or position, but personal power, she says, using the analogy of dance.
“Change agents must have the courage to dance a little differently,” Wilkins says.
She says change agents have a humble disposition, live their values, and show deep concern for others.
A positive disposition also makes a difference. Wilkins advises leaders to focus on what’s going well five times more than what’s not going well, and to be “positively deviant.”
Some key takeaways from her presentation:
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