The coronavirus (COVID-19) pandemic demonstrated why it’s critical to bring the human element into human resources (HR).

This episode of the CUNA News Podcast features two award-winning HR leaders: Karen Maxfield, chief HR officer at Commonwealth Credit Union in Frankfort, Ky., and Josh Harden, director of training and resources, at Colorado Credit Union in Littleton, Colo.

They discuss the role of HR during the pandemic and offer advice for other HR professionals.

The CUNA HR & Organizational Development Council named Maxfield the 2021 Professional of the Year and Harden the 2021 Rising Star during the CUNA HR & Organizational Development Council Virtual Conference in April.

You can listen to the CUNA News Podcast in Apple’s iTunes Store, Google Podcasts, Spotify, and Stitcher Radio.

In this episode:

5:52: Bring the human element

7:45: Sustaining culture during a pandemic

11:10: Be relatable

12:55: The intern to director route

15:50: Lessons learned during the pandemic

18:38: Embrace the uncomfortable