The Consumer Financial Protection Bureau (CFPB) recently issued sets of frequently asked questions on Electronic Fund Transfer Act and Regulation E requirements, as well as servicing escrow accounts under Regulation X.
The Regulation E FAQs address situations in which a consumer is fraudulently induced by a third party to provide their account information or private network rules conflict with the regulation, among others.
The Regulation X FAQs are broken down into four categories:
In addition to restating the regulation, the questions describe the CFPB's approach to the public guidance documents and their relationship to the Department of Housing and Urban Development's prior guidance.