Culture will shape the future of financial services for credit unions. That’s according to leaders from Curinos, a leading provider of data, technologies, and insights in the financial industry.

This episode of the CUNA News Podcast features four guests from Curinos:

• Hank Israel, director of innovation and new markets.
• Chris Ward, director of digital and consulting.
• Rutger van Faassen, head of product and market strategy.
• Randy Rosen, vice president of benchmarking and applied analytics. 

Hank Israel

Chris Ward

Rutger van Faassen

Randy Rosen

They discuss what the credit union of the future will look like, how cultural digital transformation will affect credit unions, and what credit unions can do to prepare.

You can listen to the CUNA News Podcast in Apple Podcasts, Google Podcasts, Spotify, and Stitcher Radio.

In this episode:

1:30: Consumer expectations

2:50: Digital transformation and credit unions

4:35: The future of digital transformation

6:48: How credit unions will need to adapt

9:35: Prepare for changing dynamics

13:41: Questions credit unions should ask