Lee Wetherington’s job is to connect dots, forecast the future, and shape Jack Henry’s strategy. The senior director of corporate strategy brings that insight to the Jack Henry-sponsored episode of the CUNA News Podcast.
Wetherington tells CUNA Digital Media Design Specialist Yeekeng Yang that credit unions have never faced more competition, as the average American consumer uses between 15 and 20 different financial service providers and apps.
With that as a backdrop, Wetherington discusses the effect of payment apps on credit unions, the pros and cons of financial fragmentation, and what credit unions can do to promote financial health in a fragmented environment.
The Winter 2023 issue of Credit Union Magazine explores award-winning marketing, board training on a budget, developments in instant payments, service to small businesses, and NCUA’s final rule on member expulsion.
