Consumers have more payment options than ever—placing tremendous pressure on credit unions to meet increasing expectations. That makes payments strategies more important as well, according to Yvonne Stelpflug, senior vice president of Advisors Plus at PSCU.
In this interview with Senior Editor Ron Jooss, Stelpflug advises credit unions about payments strategies that meet the marketplace’s increasing and evolving demands. She believes it’s vital that payments are centralized and assigned to a leader who can champion the role of payments throughout the organization.
Credit Union Rock Stars are outstanding credit union professionals and directors from a wide range of disciplines who inspire and innovate to advance the missions of their credit unions. The 25 members of the 11th class of Rock Stars were selected for their exceptional creativity, innovation, and passion.
