Looking for Variety in Training?
Whether you prefer face-to-face sessions, online study, or web-based resources, you can meet your training needs with offerings from the Credit Union National Association.
Mortgage Lending School
This unique school, March 20-24 in Austin, Texas, provides topics at three different levels, helping you address all of your credit union’s lending training needs. Cover one topic in-depth or build your own curriculum around individual sessions. The agenda includes:
Visit training.cuna.org/cumag; select “upcoming events.”
CUNA’s self-study courses provide opportunities for personnel at all levels—staff, management, executives, and volunteers—with real-world instruction, when and where it’s needed.
Self-study courses in the Lending and Loan Processing track include:
Online offerings are organized by topics as well as by learning plans for various positions.
Courses focusing on core competencies are clearly identified.
Sales, service, and leadership
The days of waiting for a member to walk in or call are long gone.
Competing in today’s market means anticipating member needs. And meeting those needs requires staff to be fully trained as service providers.
CUNA’s time-tested program—Creating Member Loyalty™—enables progressive credit unions to tailor training to specific needs.
The program offers competency training in three strategic areas:
Visit training.cuna.org/cumag; select “Creating Member Loyalty.”
Reach Young Borrowers Online
Your credit union’s online presence matters. Nearly 80% of the millennial generation (generation Y) use financial websites, and 44% prefer online transactions—more than twice the number that prefer branches.
Show 18- to 30-year-olds how to budget, borrow, and buy responsibly—then connect them to your products and services with CUNA’s Money Mix™ website for young adults.
MoneyMix™ online resources engage younger members with interactive features, blogs, videos, and articles—all produced by their peers.
Visit cuna.org/onlineedge. Interested in a guided tour? Call 800-356-9655, ext. 4344.